Terms & Conditions

Last updated: January 29, 2026

These Terms & Conditions ("Terms") govern your access to and use of Incogia Shop, including all related services, websites, applications, and products operated by Incogia Shop. By accessing or using our platform, you agree to be bound by these Terms.

1. Eligibility

• You must be at least 18 years old to use Incogia Shop.
• You agree to provide accurate, current, and complete information.
• You are responsible for maintaining the confidentiality of your account.

2. Account Registration

• Each user may register only one account unless authorized.
• We reserve the right to suspend or terminate accounts for false information.
• You are fully responsible for all activities under your account.

3. Use of the Platform

• You agree not to use the platform for illegal or unauthorized purposes.
• Fraud, abuse, or exploitation of the system is strictly prohibited.
• Automated access, scraping, or hacking attempts are forbidden.

4. Products & Transactions

• Incogia Shop acts as a marketplace connecting buyers and sellers.
• Sellers are responsible for their products, descriptions, and fulfillment.
• All purchases are subject to applicable return and refund policies.

5. Payments & Fees

• All payments are processed through secure third-party payment providers.
• Platform fees may apply and are deducted automatically.
• We reserve the right to modify pricing or fees at any time.

6. Refunds & Chargebacks

Refunds are governed by our Return & Refund Policy. Abuse of chargebacks may result in account suspension or termination.

7. Intellectual Property

• All platform content, trademarks, and branding belong to Incogia Shop.
• Users may not copy, distribute, or exploit content without permission.

8. Account Suspension & Termination

• We may suspend or terminate accounts for policy violations.
• Termination may occur without prior notice in severe cases.
• Outstanding balances may be withheld pending investigation.

9. Limitation of Liability

Incogia Shop is not liable for indirect, incidental, or consequential damages. Use of the platform is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless Incogia Shop from any claims, damages, or losses arising from your use of the platform.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of Incogia Shop constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws and regulations.